Contact information
Contact Us
We're here to help with questions about products, orders, delivery, returns, and general enquiries.
- Store Name: edenic
- Physical Address: 110 Old Rd, Neath SA11 2BU, United Kingdom
- Customer Support Phone: +44 1299 813661
- Customer Support Email: contact@edenic.shop
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT (Saturday – Sunday: Closed)
Order Enquiries
If you are contacting us regarding an existing order, please include your order number, name, product name, and photos (if reporting damaged or incorrect items) so we can assist you promptly. We aim to respond within 1–2 business days.